Duration - One Day
Profile

The central role of every team leader/supervisor is to develop a motivated and committed team which gets results and achieves its goals and objectives.
Successful teams require clear direction and strong leadership. Delegates will discover practical and straightforward ways to lead, organise and motivate their team in order to achieve outstanding performance and results.

This course focuses on the essential skills and qualities for effective leadership, building successful teams and developing and managing a diversity of personalities.  Topics include recruitment, appraisal, delegation and motivation. Also, delegates will learn how to develop staff using different management styles.

Audience
This course is designed for supervisors, team leaders and managers who are looking to provide clear direction and leadership to their team to ensure maximum effort, commitment and motivation in the achievement of team objectives. 

Skills
On completion of this course, delegates will be able to:-

• Identify the key skills and characteristics of successful leaders and team managers.
• Understand leadership styles and develop personal strategies for enhancing the effectiveness of your team.
• Develop your team’s strengths.
• Understand how to manage different personalities and encourage mutual respect and co-operation from all team members.
• Manage effective team meetings and briefings.
• Carry out effective delegation and give constructive feedback.
• Resolve conflict and deal with difficult people and situations confidently and positively.
• Create and maintain an ongoing action plan for continuous improvement of the team and your individual management and leadership skills.

Course Content
The Art of Effective Team Management and Leadership

• Understanding the role and characteristics of a successful leader
• Recognising and reviewing your personal style of leadership
• Assessing the key leadership skills

Building a Successful Team

• Identifying the traits of an effective team
• Understand the stages of team development
• Distinguishing team roles and responsibilities
• Encourage mutual respect and co-operation with your team
• Handling conflict within the team and promoting co-operative behaviour

Motivating to Achieve Results

• Setting a clear direction
• Keeping the team on target
• Providing support and recognition
• Keeping Communication Channels Open
• Type and frequency of communication
• Team briefings and meetings

Enhancing Team Performance through Training and Development

• Developing the skills of individuals
• Problem-solving and decision making within the team
• Letting team members take greater responsibility - moving towards an empowering environment

Personal Development

• Creating your personal development plan
• Creating your team development plan