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General Benefits from Employee Training and Development
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| Investing in training reaps rewards |
The reasons why investing in training pays for you and your company
are listed below. Many surveys have been carried out and it is no surprise to those in the training
industry why most of the FTSE 500 and other highly profitable companies invest in their
people.
Does your business want:
1. Increased job satisfaction and morale among employees
2. Increased employee motivation
3. Increased efficiencies in
processes, resulting in financial gain
4. Increased capacity to adopt
new technologies and methods
5. Increased innovation in strategies
and products
6. Reduced employee turnover
7. Enhanced company image, e.g., conducting ethics training
8.
Risk management, e.g., training about sexual harassment, diversity training
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Typical Reasons for Employee Training and Development
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| Measure performance |
These reasons include:
1.When a performance appraisal indicates performance improvement
is needed
2.To "benchmark" the status of improvement so far in a performance improvement effort
3.As
part of an overall professional development program
4.As part of succession planning to help an employee
be eligible for a planned change in role in the organisation
5.To "pilot", or test, the operation of a
new performance management system
Typical Topics of Employee Training
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| Increased effectiveness and self worth |
These reasons include:
1. Communications: The increasing
diversity of today's workforce brings a wide variety of languages and customs.
2. Computer skills: Computer skills
are becoming a necessity for conducting administrative and office tasks.
3. Customer service: Increased competition
in today's global marketplace makes it critical that employees understand and meet the needs of customers.
4. Diversity:
Diversity training usually includes explanation about how people have different perspectives and views, and includes techniques
to value diversity
5. Ethics: Today's society has increasing expectations about corporate social responsibility.
Also, today's diverse workforce brings a wide variety of values and morals to the workplace.
6. Human relations: The
increased stresses of today's workplace can include misunderstandings and conflict. Training can people to get along in the
workplace.
7. Quality initiatives: Initiatives such as Total Quality Management, Quality Circles, benchmarking,
etc., require basic training about quality concepts, guidelines and standards for quality, etc.
8. Safety: Safety
training is critical where working with heavy equipment , hazardous chemicals, repetitive activities, etc., but can also be
useful with practical advice for avoiding assaults, etc.
9. Sexual harassment: Sexual harassment training usually
includes careful description of the organisation's policies about sexual harassment, especially about what are inappropriate
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